Katie is a versatile operations and administration professional with over a decade of experience supporting high-growth businesses, technical teams, and customer-driven organizations across manufacturing, technology, medical, and industrial sectors. Known for her precision, adaptability, and operational leadership, she has built a career on optimizing workflows, elevating customer experience, and strengthening organizational infrastructure.
Katie currently serves as Operations Manager at Industrial Inspection & Consulting, where she oversees day-to-day business operations, drives team coordination, and ensures seamless administrative and client support processes for a rapidly expanding, multi-discipline engineering and inspection firm. Prior to stepping into operations leadership, she served as IIC’s Office Administrator, streamlining internal systems, improving communication pipelines, and enhancing administrative productivity during a high-growth period for the company.
